MacNN | Dublin man plans Apple “walk of shame”
Following a week of waiting for Apple to arrange for the pickup of a malfunctioning iMac G5, a Dublin says he has decided to prove that he can walk to Cork — the location of the nearest Apple repair center — faster than Apple can arrange for the pickup of his broken Mac. “I think there comes a time when the only thing that works with these companies is to show them up publicly and shame them into taking you seriously,” said Karl Hayden, who is frustrated after repeated efforts to resolve the issue with Apple customer care.
Well said Karl! Great to see an Irishman taking the bull by the horns and actually doing something about the woeful customer service we experience (in every sector), instead of just bitching about it to friends and family like the majority. Karl, if you’re out there, email me an ETA and I’ll be up in Hollyhill waiting for you with a flask of tea!
Nicely done… Apple’s customer service is shocking, I hope this gets a lot of publicity.