Like that Craftery fella, I’ve been known to bitch and whine about companies when I get bad service, but I have to admit that I rarely take the time to do the opposite.

Today I received service that honestly put a smile on my face though, so I’ll kick off the testimonials with Cork University Press, who gave me a free copy of the Atlas of Cork City today because the first copy I bought from them was nicked; despite the fact that it was absolutely no fault of theirs.

Thank you Mike and everyone in CUP, I really appreciate it!

(Of course I still get an opportunity to bitch and whine, about the stupid and/or lazy postal worker that left the parcel on top of the mailboxes in the lobby of my building, and about the thieving scumbag that ripped it open and stole the book out of it.)